Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Personal information refers to data that can be used to identify you individually. This may include:

• Contact information (name, email address, phone number)
• Billing information (for payment processing)
• Professional information (such as CV content, LinkedIn profile information)
• Business information (company name, position)
• Communication records (when you contact us)

1.2 Usage Data

We may also collect information about how you use our website and services, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses
• Device information

2. How We Collect Information

We collect information through the following methods:

• Direct interactions: When you fill out forms on our website, correspond with us, or use our services
• Automated technologies: As you navigate our website, we may automatically collect technical data about your device, browsing actions, and patterns
• Third parties: We may receive information about you from third-party service providers, such as payment processors or analytics providers

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services
• To process and complete transactions
• To improve our website and services
• To communicate with you about our services, updates, or changes
• To provide customer support
• To detect, prevent, and address technical issues
• To comply with legal obligations

3.1 Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Performance of a contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate interests: Processing necessary for our legitimate interests, such as improving our services or growing our business
• Consent: Processing based on your explicit consent, which you can withdraw at any time
• Legal obligation: Processing necessary to comply with our legal obligations

4. Data Sharing and Disclosure

We may share your personal information with:

• Service providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery)
• Business partners: When necessary for the provision of services
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition

We do not sell, rent, or lease your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Access controls and authentication procedures
• Regular security assessments
• Data minimization practices

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal requirements

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal information
• Rectification: The right to request correction of information you believe is inaccurate
• Erasure: The right to request deletion of your personal information in certain circumstances
• Restriction: The right to request restriction of processing of your information
• Data portability: The right to request transfer of your information to another organization
• Objection: The right to object to processing of your information
• Withdraw consent: The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

8. Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

Cookies are files with small amounts of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytical/performance cookies: Help us understand how visitors interact with our website
• Functionality cookies: Allow the website to remember choices you make
• Targeting cookies: Record your visit to our website, pages visited, and links followed

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take steps to remove such information.

10. Third-Party Links

Our website may contain links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

• Email: hello@azumainnovations.com
• Phone: +233545014267
• Address: Azuma Innovation Hub, Accra, Ghana